We pack + ship your order within 5-7 business days (excluding weekends + holidays).
We currently do not offer same-day shipment
Shipping rates are calculated by weight & size using the rates provided to us by USPS, FedEx, and UPS.
Once we hand off the package to the appropriate carrier (USPS, Fedex, UPS) any delays caused by the carrier are out of our control. Tara Baptista Design is not responsible for covering or crediting any shipping costs when an order is delayed by a carrier.
Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Tara Baptista Design has no control over these charges, nor can Tara Baptista Design predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
For loss/damage claims, you must notify Tara Baptista Design if you believe all or part of your order is missing or damaged. For Online Store Orders, we must be contacted within 30 days of the order. For Subscription Orders, we must be contacted within 30 days of the listed “received by” date in your shipping notice. Please see the returns and exchanges policy for more details.
Replacement of Products or refunds for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification and can take up to 2 weeks. After the investigation, we will adjust your account or issue a refund at our discretion. Repeated claims of undelivered merchandise may result in the cancellation of your membership or block from purchasing on our website.